Who We Help

Having partnered with over 250 homebuilders, we have a thorough understanding of the challenges you face on a daily basis.

Moreover, the bespoke nature of our products extends into the service we provide, as we will first consult with you to learn your specific pain points and goals, before advising how we could support you.

Learn about some of the sectors we have worked with below.

  • Classic Folios offers end-to-end services and products to build to sell property developers catering to the full homebuyer journey.

    Pre-sales

    From customised websites and APIs to CGI/VR home tours, our pre-sales solutions help you extend your sales reach to overseas buyers and in local markets at the earliest possible opportunity.

    Reservation

    Usually the first contact with your customer, the reservation stage is a time to put them at ease and satisfy their need for information.

    Our reservation packages provide a step-by-step guide to the buying process, while introducing the homebuyer to your company, team and values, thereby reducing buyer remorse and costly calls to your sales teams.

    Completion

    Be the first to congratulate your homebuyer with one of our bespoke completion packages.

    Plot specific information ensures that your buyer has all the information they need about their new home, from heating systems to local bus services. Our packages support your home demonstrations, reduce costly calls to your service teams and help your homeowners make the most of their new home.

    Welcome Gifts can be the cherry on top of your handover, creating a real feel-good factor that inspires referrals and social media moments.

    Settling

    Support your homebuyers after they have moved in.

    Our completion and lifestyle packages can deliver the answers to frequently asked questions, from care and maintenance to registering appliances, reducing customer service calls and positively reinforcing your brand.

    Living

    Strengthen the connection with your brand.

    The benefits of our products continue to help your homeowner turn their property into a home. Happy customers will recommend the companies they love, helping your brand to grow.

    Moving

    Your homeowners are also your next potential buyers.

    The carefully managed relationship will ensure that you are front of mind when the homeowner decides to move on.

  • The Build to Rent (BtR) market is growing rapidly, creating an increasingly competitive space for BtR operators.

    Providing Tenant Guides and access to our property management portal and resident engagement app is the ideal way to stand out from the competition and maximise tenant retention.

    Our solutions help define tenants’ rights and responsibilities, outline issue reporting processes and provide maintenance tips, thereby saving you time and money on tenant queries, whilst also increasing engagement with the development and wider community.

  • With Tenant Satisfaction Measures placing increased emphasis on the level of care and communication provided by Housing Associations and Local Authorities, our Tenant Guides and Spaciable portal provide proactive and affordable solutions that can be used to streamline in-house processes and ensure tenants receive proactive, on-demand support throughout their tenancy.

    We have helped numerous social landlords optimise their processes based on the best practice we have learned from partnering with an eclectic range of homebuilders.

  • Our bespoke app, Spaciable Living, streamlines building management, through key and parcel management, visitor access, facility booking, issue reporting, chat features, surveys and much more, reducing reliance on site staff and increasing the efficiency of communication with residents.