Elevate Your
Tenant Care

Our plot-specific Tenancy Manuals are the ideal way for social and private landlords to demonstrate their commitment to an informative, supportive and reliable tenant experience.

Tenancy Manuals

With the spotlight on the depth of tenant support provided by landlords, our Tenancy Manuals provide a custom-branded resource that exemplifies the importance you place on the excellent customer relations.

Written by our team of expert editors, each Tenancy Manual contains essential information your tenants will need to know about their new home – from moving in and safety advice to maintenance guidelines and details of how to report issues, as well as information about the local area.

What Our Tenancy Manuals do for Landlords

  • Help you stand out from your peers as a conscientious landlord who goes the extra mile to ensure tenant satisfaction

  • Reduce claims of maladministration and tenant neglect

  • Save time on tenant queries by empowering them to troubleshoot common issues using their Manual

  • Create a proactive workforce, as we take care of the full delivery of the Manuals, freeing up your team’s time to take a front-foot approach to tenant care

  • Address Tenant Satisfaction Measures by helping to create robust processes and efficient communication

What Our Tenancy Manuals do for Your Tenants

  • Provide peace of mind that their wellbeing is being looked after

  • Accelerate resolution of issues that may arise

  • Help tenants make the most of their new home and surroundings

Key Features

  • Available in both physical or digital formats

  • Plot specific content written in your company's tone of voice

  • Ability to make amendments via our Editorial team before signing it off

  • Expertly written and researched content

  • Variety of materials available to match your brand and marketing materials

  • Engraved plate on every manual

Like what you see? Why not book a call?

“The thought of us having to put a new process in place was daunting but it was great because Classic Folios took control of organising everything…They are truly experts in what they do.”
— W. Martin - Senior Marketing Manager, Redrow